Customer Service
- Seven Star Guarentee
- Shipping & Delivery
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Seven Star Guarentee
- At Cost Less Vitamin, we guarantee your total satisfaction! Our Seven Star Guarantee makes it easy, convenient, and safe for you to shop at www.CostlessVitamin.com 24 hours a day, seven days a week. We guarantee the highest quality, selection, service, and guaranteed lowest prices available online today!
- Shipping & Delivery
- When you place an order, you can expect fast delivery! We offer flat rate shipping for $8.99 or FREE SHIPPING for orders of $60 or more!
- Returns & Replacements
- Cost Less Vitamin will accept returns within 30 days of order subject to the following terms and conditions. If, within 30 days, you are not completely satisfied with your purchase, please contact Cost Less Vitamin for a Return Authorization (RA) number. No return can be accepted without our prior authorization - Unauthorized returns will be refused by our Receiving Department. Customer is responsible for both actual outbound and return shipping and handling charges. Once we receive an authorized return, store merchandise credit will be issued for the actual cost of product minus shipping and handling costs. Shipping charges are not refundable. Returns are only accepted on UNOPENED and UNUSED bottles. No return can be accepted without our prior authorization - Unauthorized returns will be refused by our Receiving Department. Customer is responsible for both actual outbound and return shipping and handling charges. Cancellations are processed under this same policy, store credit less 15% restocking, handling and shipping fees.
- Ordering
- Orders can be placed online or over the phone. Our specially-trained staff is available 24 hours a day, 7 days a week via our toll-free number 1 (855) 258-1631 or by email at om@costlessvitamin.com. We are always ready to take your order or answer any questions that you may have about our products or services.
- Payment, Pricing & Promotions
- We offer special pricing for our loyal customers. After creating an account and placing several orders you will be notified of special pricing, up to 20% off! Additionally, we run pormotions that are featured in our Newsletter, Sign-up Today! Payment is made quick and easy using our secure authorization and processing either online or over the phone. We accept all major credits cards: Visa, Mastercard, Discover, and American Express.
- Viewing Orders
- When you register to create an account with Cost Less Vitamin you can look up your current orders and order history. We offer the ability to eaily reorder with one click and check the status of any order.
- Updating Account Information
- Updating account information is quick and easy! Simply log-in to your account and go to 'My Account' located in the menu bar at the top of every page.